On adding an item to basket, you will be asked to select the region / county where you want your goods to be delivered to. This is used to calculate shipping charges as some more remote areas such as some areas of Scotland and Northern Ireland will incur slightly higher costs.

Standard Delivery (2 to 5 working days)

Orders received before 12 noon will be processed that day. We endeavour to send all orders for which we have in stock, for delivery next day. Where we do not have stock of an item your order will normally ship 2 to 5 working days from the day you placed your order. Free delivery is available for most orders over £29.00 which are within Mainland UK excluding the more remote areas of Scotland and Northern Ireland and all orders under this value and still within this area will be charged at £5.95. All orders to remote areas of Scotland and Northern Ireland are charged at £15.95. To see which delivery area your order is within, please add your items to basket and select the region / county, to calculate final shipping charges.

Express Delivery (1 to 3 working days)

At £6.95, you will normally receive your delivery within 3 working days. This option is only available to UK Mainland customers.

Collect From Store

Once you have placed your order if you have chosen the collect from store option a member of our team will contact you.

European Delivery

We are now offering a delivery service to most of Europe. Please see below for details. This covers most orders up to 5kg. If your order does not fit these requirements we may ask for an additional delivery charge. Please note that Live and Frozen foods as well as some larger glass items cannot be delivered outside the UK.

Delivery and Returns

All orders shipped by us, require a signature on delivery, this is an agreement by yourselves that your order was received by you. Although we state estimated delivery times on our website, at times we may not have a product in stock. If we expect your order to reach you after the estimated delivery period (typically 2-5 working days for standard delivery), we will contact you, at which time you may decide to cancel your order at no cost. If we are unable to ship your order through next day delivery we will inform you at the earliest possible opportunity and will only charge you our standard shipping charge.

If you would like to return your order, and the items are in an unused, acceptable condition which includes full undamaged packaging, you must contact us within 48 hours, preferably via telephone. As already outlined, returns of this nature will incur additional charges.

If you return your order, due to product fault or other problems encountered (not as a result of misuse), you must contact us to arrange return. We will then arrange a replacement, repair or an alternative product. If we can see evidence of misuse of a product you will be made liable for any shipping costs and will be invoiced for these costs.